Switching is simpler than you think
Thinking about changing your cleaning company?
Changing cleaning provider can feel like more hassle than it’s worth — which is exactly why so many businesses stay with a service that isn’t working. We make the transition straightforward, with a clear process and one point of contact throughout.
Sound familiar?
Most businesses don’t go looking for a new cleaning company without good reason. If any of these sound like your current arrangement, it may be time for a conversation.
- Cleaners not turning up as scheduled
- Inconsistent standards from one visit to the next
- Poor communication and slow responses
- Constantly chasing your provider to get things done
- No cover when cleaners are on holiday or off sick
- Nobody who feels genuinely accountable for the service
How switching works
A clear, considered process from first conversation to your new service beginning — so you always know what happens next.
Initial conversation
We start with a straightforward conversation to understand your premises, your current arrangement and what isn’t working. No pressure — just a chance to see whether we’re the right fit.
Site visit
We visit your premises to see the spaces first-hand, assess the requirements properly and answer any questions in person. A proper look means a proper proposal.
Understand your existing cleaning specification
We review your current cleaning specification and schedule so we understand exactly what is being delivered now — and where the gaps are.
Agree requirements and service levels
Together we agree the cleaning requirements, frequencies and service levels that suit your premises, so expectations are clear from the outset.
Provide a clear quotation
You receive a clear quotation based on the agreed specification — no ambiguity, no hidden extras, just a straightforward proposal for the service you need.
Agree a mobilisation plan
We agree a mobilisation plan and timeline for the transition. Any staffing and transition requirements are reviewed as part of this stage so the handover is managed carefully.
Begin your new service
We begin the new cleaning service to the agreed standard, with one accountable point of contact from day one.
We manage the transition, so you don’t have to
Any transfer of an existing contract needs to be handled carefully. We’ll review the transition and staffing requirements as part of the mobilisation plan and coordinate the handover with you, so the change to your new service is as smooth as possible.